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Last Updated: September 8, 2025
This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy in accordance with applicable privacy laws and international privacy standards.
By using this website or our services, you consent to the collection and use of your information as described in this Privacy Notice.
We process your personal information based on:
We use your information to:
We use cookies and similar technologies to enhance your website experience and analyze usage patterns.
We may use third-party services that collect information through cookies and tracking technologies, including:
When you first visit our website, you can choose which cookies to accept. You can change your preferences at any time through your browser settings or our cookie preference center.
For California residents subject to CPRA, you may exercise your right to opt out of the “sale” or “sharing” of personal information by using the “Do Not Sell/Share My Personal Information” link available on our website.
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
We may share information with trusted third parties who help us operate our business:
We may disclose information when required by law or to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your information may be processed and stored in countries outside your own, including the Philippines and other countries where our service providers operate. These countries may have different data protection standards.
When we transfer information internationally, we implement safeguards such as encryption, access controls, and contractual protections with our service providers to ensure data is protected in line with applicable privacy laws.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Important: While we implement strong security measures, no internet transmission is completely secure. Please exercise caution when submitting personal information online.
In some cases, we may collect sensitive personal information to fulfill specific services. This may include health-related data, such as allergies, symptoms, or other relevant medical information, when necessary to fulfill your request or provide specific services.
Sensitive personal information is collected only when:
Sensitive data is subject to enhanced security and confidentiality safeguards, including:
We retain personal information only as long as necessary for the purposes described in this Privacy Notice or as required by applicable law.
We retain different types of information for different periods based on the purpose for which it was collected and applicable legal requirements. Generally:
Specific retention periods may vary depending on the nature of our services, your relationship with us, and applicable legal requirements. When information is no longer needed, we securely delete, anonymize, or destroy it according to our data retention procedures.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
You can opt out of marketing communications at any time by clicking the unsubscribe link in marketing emails, or you can contact us using the communication methods provided on the website where your data was collected.
To exercise these rights, please contact us using the communication method provided on the website where your data was collected. We will respond to your request within the timeframe required by applicable law.
If you are a California resident, you have additional rights under the California Consumer Privacy Rights Act (CPRA), including the right to:
We do not sell or rent your personal information in exchange for money. However, we may share identifiers (such as IP addresses or cookies) with analytics and advertising partners, which may be considered "sharing" under CPRA.
To exercise your CPRA rights, including opting out of data sharing, please contact us using the “Do Not Sell/Share My Personal Information” link available on our website. We will not discriminate against you for exercising your privacy rights.
Our website and services are generally not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent.
If our services are specifically designed for children or families (such as pediatric care, educational programs, or family services), we may process limited personal information from minors when necessary to fulfill specific service requests such as appointment scheduling, enrollment, or consultations. In such cases, verifiable consent from a parent or legal guardian will be required, appropriate safeguards will be applied, and parents will be able to access or request deletion of their child’s information. These practices are carried out in compliance with applicable children’s privacy laws, including the U.S. Children’s Online Privacy Protection Act (COPPA).
For websites or services clearly intended for adults (18+ services), individuals under 18 should not submit personal information.
If we become aware that we have collected personal information from a child without required consent, we will take appropriate steps to delete the information promptly.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:
We are committed to transparency and will provide required notifications in line with applicable legal timelines.
We may update this Privacy Notice from time to time to reflect changes in our data processing practices, new legal requirements or regulatory guidance, technology updates or new services, and business operational changes.
When we make updates, we will post the revised Privacy Notice on this page and update the "Last Updated" at the top of the document.
For significant changes that affect your rights or how we handle your information, we will provide additional notice (such as by email or a website banner) and, where required by law, obtain your consent.
If you have any questions, concerns, or requests regarding this Privacy Notice or how your personal information is handled, please contact us using the communication method provided on the website where your data was collected.
By clicking I agree, I consent to the collection, use, storage, and processing of my personal and, where applicable, health-related information, including any data I submit on behalf of others, for the purpose of evaluating or fulfilling my request made through this form. I understand this will be handled in accordance with the Privacy Notice.
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